FAQ » URONLINEGP » Online Guide for Medicine

FREQUENTLY ASKED QUESTIONS

UrOnlineGP provides you the option to have video consultation from the comfort of your home or your workplace around the clock. AHPRA registered doctors and GPs are available to treat any non-emergency medical conditions by video conferencing or phone.
No. UrOnlineGP should never be used for Emergency medical conditions. In case of a medical emergency, please call 000. Video conferencing can never fully substitute conventional face to face consultations, however, technology has made it possible to have several clinical illnesses addressed via video call without compromising patients’ healthcare.
Our GPs and doctors are trained to treat a wide range of medical conditions via UrOnlineGP such as listed below.

• Acne
• Allergies
• Constipation
• Cough
• Diarrhea
• Ear problems
• Fever
• Cold / Flu
• Headache
• Nausea / vomiting
• Pink eye
• Rash
• Respiratory problems
• Ear Infection
• Sore throats
• UTI
and more…

You Can start using UrOnlineGP by any of below options.
• Download mobile app UrOnlineGP from App Store or Google Play
• Call 1300 22 44 GP
• Go to our website UrOnlineGP.com.au
You can start using UrOnlineGP straight away when you download the app and free quick sign-up. Sign up and activation are totally free. If you are required to pay, you will only be asked for your credit card information when you request a consultation. Once you have a UrOnlineGP account, you can browse GP profiles, view available appointment times, and schedule an appointment with the GP of your choice. It is also a good idea to complete your medical history profile in order to better prepare your GP for your appointment.
UrOnlineGP is available Anytime Anywhere 24/7 including public holidays. If you have a non-emergency medical condition and prefer a convenient, cost effective alternative to the emergency room, conventional GP clinic; download our app and book a video consultation with a GP.
UrOnlineGP is available anywhere in Australia.
Downloading the app and activating an account is totally free. You will be charged $59 only when you request a consultation with a Doctor
Yes, UrOnlineGP can be assessed on smart phones. It can be downloaded from the Apple App store as well as the Google Play Store.
All of our doctors/ are APHRA registered. They are able to treat a wide range of non-emergency medical conditions. After every consultation, patients can complete a very quick short online form to provide feedback. This information is used to evaluate, analyse performance of doctors by our medical director as part of our quality assurance and improvement process.
Yes, if our doctor believes a medication is required for treatment, he or she can write a prescription which will be directly emailed / faxed to a preferred local pharmacy of your choice.
Confidentiality is the most integral part of UrOnlineGP’s Code of Ethics. We give your privacy an utmost importance and follow Australian Government guidelines for health records management.
You can call 1300 22 44 GP and our specially trained health service personnel will assist you with you queries.

Call:1300 22 44 47-1300 22 44 GP

Email: info@uronlinegp.com.au

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